Terms & Conditions

Effective Date: 03/13/2025

Welcome to Leading Edge Connections (LEC) ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website (https://www.leadingedgecx.com/) and services. By accessing our website or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

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1. Definitions

• "Services" refers to customer experience consulting, contact center solutions, and other business services provided by LEC.
• "Website" refers to https://www.leadingedgecx.com/.
• "User" or "You" refers to any visitor, client, or individual accessing our website or services.

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2. Use of Our Website and Services

A. Permitted Use

You agree to:
✅ Use our website and services in accordance with applicable laws and regulations.
✅ Provide accurate information when interacting with us.

B. Prohibited Use

You agree not to:
❌ Use our website for fraudulent or unlawful purposes.
❌ Disrupt, modify, or interfere with website functionality.
❌ Attempt unauthorized access to our servers or data.
❌ Use automated tools (bots, scrapers) to extract data without permission.

3. Intellectual Property

All content on our website, including logos, text, images, designs, and trademarks, is owned or licensed by LEC and is protected under intellectual property laws. You may not copy, reproduce, or distribute any content without prior written consent from LEC.

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4. Service Agreements & Payments

If you engage LEC for services:

• A separate contract will govern payment terms, deliverables, and scope of work.
• Payments must be made as outlined in the agreement.
• Failure to pay may result in service suspension or legal action.

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5. Limitation of Liability

To the fullest extent permitted by law:

• LEC is not liable for any indirect, incidental, or consequential damages arising from website use or service engagements.
• We do not guarantee uninterrupted or error-free website access.
• Our services are provided "as is" without warranties of any kind.

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6. Privacy & Data Protection

Your use of our website is subject to our [Privacy Policy](https://www.leadingedgecx.com/privacy-policy), which explains how we collect, use, and protect your information.

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7. Third-Party Links & Services

Our website may contain links to third-party websites. We do not control or endorse their content, and we are not responsible for their practices.

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8. Termination of Access

We reserve the right to:
🔹 Restrict or terminate access to our website or services at any time without notice, especially for violations of these Terms.

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9. Governing Law & Dispute Resolution

These Terms are governed by the laws of New York, United States Of America. Any disputes shall be resolved through negotiation, mediation, or arbitration, unless otherwise required by law.

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10. Changes to These Terms

We may update these Terms periodically. Any changes will be posted on this page with the "Effective Date"updated accordingly. Your continued use of our website signifies acceptance of any changes.

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11. Contact Information

For any questions about these Terms, contact us at:

📍 Leading Edge Connections (LEC)
📧 Email: jjuliano@lec4you.com
🌐 Website: https://www.leadingedgecx.com/