Leading Edge Connections (LEC) delivers high-performance, U.S.-based automotive contact center outsourcing solutions that help you connect faster, convert more leads, and build lifelong customer loyalty. Whether you’re a dealership, auto group, or OEM, we power every stage of the customer journey—from first inquiry to long-term ownership—with agility, empathy, and results.
We don’t just handle calls—we drive sales, service, and satisfaction.
✅ U.S.-Based, Industry-Trained Agents – Aligned with your tone, trained on your offerings.
✅ Sales & CX Performance Focus – We’re obsessed with conversions, CSAT, and retention.
✅ CRM & Dealership System Integration – Plug us into your workflow without disruption.
✅ Omnichannel Capability – Support via phone, chat, SMS, and email.
✅ Scalable Staffing Model – Ramp up or down effortlessly as your business evolves.
✅ Bilingual Support (English & Spanish) – With additional languages available on request.
🔹 Automotive OEMs
🔹 Dealership Groups
🔹 EV Startups & Disruptors
🔹 Aftermarket Services
🔹 Auto Finance & Warranty Providers
From first-time buyers to long-term owners, every interaction is a chance to grow loyalty and drive revenue. LEC helps you turn those moments into measurable impact—without the burden of internal hiring, training, or infrastructure.
Book With UsLooking for a proven automotive contact center partner that scales with you, delivers real ROI, and protects your brand voice? Let’s talk.
Book with UsThe content provided on this website is for informational purposes only and does not constitute professional advice. Leading Edge Connections (LEC) makes no representations or warranties regarding the accuracy, completeness, or reliability of any information on this site. Business decisions should be made based on thorough research and consultation with qualified professionals. LEC is not responsible for any actions taken based on the content provided.
